Solar is big business, which unfortunately can bring out dodgy sales tactics. It helps to be prepared in case you are doorknocked, cold-called, or subjected to high-pressure sales tactics to sign up to a solar deal. The CEC website is full of useful tips on avoiding getting burned by the less than professional members of the solar salesforce.
In particular, the CEC warns about solar scams that often involve people claiming to be offering government rebates, selling energy-saving devices, or giving away free solar systems. They explain that a number of existing government solar rebate programs around Australia can make it hard to know if the company you’ve been contacted by, and the deal they are offering, is genuine.
One example of such a scam is a salesperson who claims to be offering to replace your solar panels for brand new panels free of charge. The CEC says to be aware of offers like these, as the ‘free’ panels are very likely to be cheap and low quality, and you may be swapping your high-quality panels for an inferior low-quality product.
They suggest protecting yourself from solar scams by visiting the Federal Government’s SCAMwatch website, and also by putting your phone number on the Do Not Call Register to avoid getting unwanted calls. Finally, if you find yourself the victim of a scam, they urge you to report it to the Australian Competition and Consumer Commission (ACCC) via the SCAMwatch website, or by calling 1300 795 995.